- Gather all the information
- Establish cause and effect
- Find the hidden variables
- Locate the bottlenecks and the best points to intervene
Without a picture of the whole field, work becomes motion that feels useful and changes nothing. So we take all of it: every company, every result, every argument. And the map has to go past who does what, to the hierarchy of problems, to what causes what, and to how new ideas get made at all. We study the thinking itself.
